Sometimes a photo of your screen simply doesn't provide the support & technical teams with the detailed information required to assist you.
How you take a screenshot can vary depending on the device and operating system you are using.
This website provides helpful instructions for a range of devices and platforms:
https://www.take-a-screenshot.org/
Note - Auditor Training Online is in no way affiliated with take-a-screenshot.org
If our Support Team requests a screenshot to investigate an issue, please ensure that the whole screen is captured, including the URL address bar and any open tabs. This will help us to help you as quickly and efficiently as possible.
Need more help?
We are happy to be your guide to auditing and management systems. Please contact us using the contact page.