ATOL FAQs
Existing Student Support
Getting started
First things first
Your pathway
Pricing
Skills Recognition
Prerequisites
Bridging Courses
Corporate Training Solutions
Existing Student Support
General Support
Course Navigation
Course Delivery
ATOL Course Delivery Options
Self-Paced Online Delivery
Virtual Instructor-Led Training
Industry Specific Qualifications
Australian Nationally Recognised Training
Accounts & Payments
Scholarships
Course Completion
Course Certificates
Personnel Certification
ATOL Digital Credentials
Hot Tips
Navigating Zoom
Back to home
ATOL FAQs
Existing Student Support
Getting started
First things first
Your pathway
Pricing
Skills Recognition
Prerequisites
Bridging Courses
Corporate Training Solutions
Existing Student Support
General Support
Course Navigation
Course Delivery
ATOL Course Delivery Options
Self-Paced Online Delivery
Virtual Instructor-Led Training
Industry Specific Qualifications
Australian Nationally Recognised Training
Accounts & Payments
Scholarships
Course Completion
Course Certificates
Personnel Certification
ATOL Digital Credentials
Hot Tips
Navigating Zoom
Existing Student Support
Already enrolled? You'll find the answers to our most frequently asked student questions here.
How to Set up a Zoom Account?
How to Review Course Content
Reviewing Exam & Quiz Results
How do I upload my Workbook Assessments?
Why Do I Need 'Third Parties' for My Video Assessments?
ILT Session Prerequisites
Reviewing Practical Assessment Results
How do I register for an ILT Session?
How do I Cancel or Reschedule an ILT Session Booking?
How do I access my ILT Session?
How do I submit Video Assessments?
General Support
How to Register for ATOL Zoom Meetings
Weekly ATOL Q&A
How do I Book My Weekly Q&A Session?
Who do I contact for help with course content?
Career development, auditing guidance and management system expert
How to take effective screenshots
Can I get a course extension?
How to create a Digital Signature
How do I update my contact details?
See more
Course Navigation
Where do I download my Course Resources?
My module window won't open
Why can I not move onto the next module?
Course Delivery
I'm locked out of my module
I am having issues viewing my course exports
